Brand Specialist

The RealReal • Perth Amboy, NJ

19h • $20 - $23 • Onsite

About The Position

The Brand Specialist works in an Authentication Center, helping drive business operations by reviewing rejected products and identifying items that can be returned to the product pipeline. The role uses fashion and trend knowledge, brand and condition standards, and research skills to identify covetable products with strong saleability potential. It also supports product processing, receiving operations, team guidance, reporting, and communication across Receiving leadership, Training, Merchandising, and Authentication teams.

Requirements

• At least 1 year of experience in a luxury fashion environment.
• Extensive knowledge of and awareness of current fashion trends and brands.
• General computer proficiency and ability to learn new technology quickly.
• Strong research skills and understanding of fashion collection information.
• Ability to analyze data and provide feedback to peers and leadership.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and stay organized in a high-volume, fast-paced environment.
• Highly motivated, able to work independently, and able to act with a sense of urgency.
• Positive, can-do attitude and team-oriented mindset.
• Ability to adapt in a dynamic work environment and balance competing priorities.
• Comfort communicating cross-functionally and with groups of varying sizes.

Nice To Haves

• Knowledge of vintage and archival fashion.

Responsibilities

• Review rejected items in the inbound pipeline as part of a team while meeting daily and monthly SLA and save goals.
• Use fashion and trend knowledge, along with TRR brand and condition standards, to identify rejected items with high saleability potential.
• Clean and process products that can be added back to the pipeline.
• Scan products into appropriate locations and deliver them to designated staging areas.
• Keep work and staging areas neat, organized, clearly signed, labeled, and dated.
• Research and enter designer requests, and update brand codes in the system.
• Support Fashion Product Receivers by answering questions, participating in team huddles, and providing feedback and guidance; serve as an expert on brand and condition acceptance standards.
• Maintain open communication with Receiving leadership, Training, Merchandising, and Authentication teams.
• Complete daily and weekly email recaps, monitor team-specific reporting, identify and communicate opportunities to leadership, and help develop solutions.
• Attend and participate in scheduled brand and merchandising meetings.
• Support the Receiving team with tasks such as processing consignments, saving items, auditing Receivers, gathering examples, helping create assessments, and completing other assigned projects or tasks.

Benefits

• Employee Stock Purchase Plan
• 401(k) with company match
• Medical, dental, and vision insurance
• Paid parental leave
• 9 paid company holidays
• 18 paid time off (PTO) days, accruing from the first day of work
• Depending on the role, employees may be eligible for a bonus program and incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed