Brand Specialist

Swickard Bellevue LLC, d/b/a Volvo Cars of Bellevue • Bellevue, WA

2d • $40,000 - $120,000 • Onsite

About The Position

Swickard Auto Group is hiring a Brand Specialist for Volvo Cars Bellevue in Bellevue, Washington. The role centers on delivering a warm, professional, hospitality-first experience while helping guests choose a Volvo. Automotive experience is not required; paid Volvo brand and product training is provided from day one. The position is suited to someone with a consultative, guest-facing background who can build trust and connect Volvo’s safety, Scandinavian design, sustainability, and electrified-vehicle offerings to each guest’s priorities.

The Brand Specialist guides guests through vehicle selection, presentations, test drives, follow-up, and the purchase process in collaboration with sales management and finance. The role includes monthly performance targets and a focus on guest satisfaction, relationship-building, and ongoing product knowledge. The stated annual on-target earnings are $40,000–$120,000+.

Requirements

• Natural communication and listening skills, with the ability to build rapport and follow through with integrity.
• Self-motivation and a genuine desire to grow earnings and career over time.
• Comfort with CRM tools and digital communication, or the ability to learn them quickly.
• Valid driver’s license and clean driving record.

Nice To Haves

• Experience in luxury hospitality, technology, high-end retail, financial services, or another consultative guest-facing role.
• Genuine alignment with Volvo’s focus on safety, sustainability, and Scandinavian design.
• A track record of earning the trust of thoughtful, values-driven buyers and delivering results with care.

Responsibilities

• Welcome guests with genuine warmth and professionalism.
• Guide guests through Volvo’s lineup, developing product knowledge and connecting vehicle features and the brand story to individual buyer priorities.
• Listen to understand guests’ needs, values, and priorities, then present suitable vehicles clearly and enthusiastically.
• Conduct vehicle presentations and test drives.
• Build guest relationships through thoughtful follow-up and disciplined CRM use.
• Collaborate with sales management and finance to support a seamless, transparent purchase process.
• Meet monthly performance targets while maintaining excellent guest satisfaction scores.
• Stay current on Volvo’s lineup, technology features, and electrified and plug-in hybrid offerings.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and supplemental coverage options.
• Paid time off and paid holidays.
• Employee vehicle purchase and service discounts.
• Paid Volvo brand and product training from day one.
• Career development opportunities, with potential paths to senior consultant, finance, and sales management roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed