Brand Representative - Grapevine Mills, Hollister

Abercrombie & Fitch Co. • Grapevine, TX

5d

About The Position

Brand Representatives bring the store experience to life by engaging customers with care, representing the brand authentically, and helping create a welcoming environment. The role suits someone who enjoys connecting with customers, helping them find what they need, and maintaining a well-presented store. Responsibilities span customer service and styling support, sales-floor upkeep, checkout operations, and fulfilling online and omnichannel orders.

Requirements

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment and balancing customer engagement with operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to customers; anticipate their needs, initiate natural conversations, and offer product support and styling guidance.
• Replenish products and keep the sales floor clean, organized, and visually consistent by folding, hanging, sizing, and meeting presentation standards.
• Process purchases, returns, and exchanges accurately and efficiently while providing a friendly checkout experience.
• Support omnichannel orders, including Save the Sale orders, In-Store Pick-Up fulfillment, and packaging ship-from-store orders.

Benefits

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed