Brand Engagement Director

Hart • Detroit, MI

5h • Hybrid

About The Position

The Brand Engagement Director manages a significant client engagement and serves as a strategic leader responsible for driving client growth, elevating client relationships, and identifying new business opportunities. This role champions innovative strategies, performance marketing integration, and cross-disciplinary excellence to deliver measurable client impact.

Requirements

• 8-12 years in account leadership, brand strategy, marketing, or consulting.
• Strong experience leading teams and multi-disciplinary work.
• Ability to synthesize insights into actionable strategic recommendations.
• Strong communicator with excellent client leadership skills.
• Track record in managing and leading performance marketing engagements.
• Experience with financial services and/or healthcare clients.
• Exceptional strategic thinking and problem-solving abilities.
• Strong communication skills.
• Excellence strategic storytelling and presentation skills.
• Demonstrated ability to lead and motivate high-performing teams.
• Deep understanding of marketing, advertising, digital ecosystems, and brand strategy.
• Ability to translate insights into actionable, revenue-driving recommendations.
• Adept at using data to inform strategic decisions.
• Commitment to innovation, continuous improvement, and elevating agency thinking.
• You enjoy the creative atmosphere and energy a modern agency setting provides.
• You have very strong interpersonal skills and top-notch verbal and written communication skills.
• You can empathize with clients, partners, and stakeholders in politically challenging environments and work well under pressure within given timeframes.
• You are fluent in digital, eager to learn, and want to grow rapidly in our organization.
• You are an inclusive and supportive team player who can work in cross-functional teams with people of different grades and backgrounds.
• You have a penchant for results and an entrepreneurial mindset; you bring a can-do mentality to everything you touch.
• You can work fast and independently with great precision and accuracy.

Responsibilities

• Leads day-to-day strategic planning and execution across multiple accounts.
• Ensures strategic recommendations, deliverables, and thought leadership align with client goals.
• Partners with clients to shape brand, marketing, and business strategies.
• Elevates the quality of SOW deliverables.
• Develops and manages action plans based on client and team satisfaction scores.
• Develops and/or manages account plans and identifies organic growth opportunities.
• Identifies opportunities for organic growth within existing accounts.
• Strengthens multi-level client relationships.
• Develops trusted, senior-level relationships with client stakeholders.
• Manages strategic conversations and facilitates high-impact presentations.
• Directly manages Senior Brand Engagement Managers and Brand Engagement Managers.
• Sets quarterly Rocks and goals with team members.
• Coaches team in strategic thinking, client leadership, and industry expertise.
• Ensures integrated delivery across creative, strategy, media, digital, PR, social and project management teams.
• Serves as the strategic lead for interdisciplinary workstreams.
• Provides clarity and alignment across internal teams.
• Oversees AGI forecasting and account financial health.
• Monitors performance metrics across client satisfaction, Lift scores, KPIs, and deliverable quality.
• Ensures accounts are staffed appropriately and profitably.

Benefits

• Fruitful salary, perks, 401K, and benefits package.
• Generous amount of paid time off annually + paid holidays.
• Flexible spending accounts for health and dependent care.
• Health Savings Account option with employer match.
• Paid short-term and long-term disability coverage.
• Daily snacks, beverages, and full access to our on-site tavern and lounge.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed