Brand Ambassador

Wyndham Hotels & Resorts • Phoenix, AZ

6d

About The Position

The Community Marketing Agent serves as a positive and professional brand ambassador for Wyndham Destinations, connecting with the public at popular local attractions and events. In this sales-based role, the agent engages prospective customers in face-to-face conversations, shares information about the vacation club experience, and invites and incentivizes guests to attend vacation ownership sales presentations. The role includes greeting and qualifying prospective customers, making sales-tour reservations, and collecting required deposits.

The position’s responsibilities are allocated approximately 80% to engaging prospective customers and booking sales presentations in accordance with company policies, compliance standards, regulatory requirements, and performance goals, and 20% to training, meetings, staying current on marketing materials and industry trends, and reviewing performance goals. No travel outside the home site’s area is required.

Requirements

• High school diploma or equivalent; experience equivalent to the education requirement may be accepted in lieu of it.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• Proficiency with MS Excel, MS Word, general computer skills, and smart devices.
• Must maintain production standards.

Nice To Haves

• Sales and/or marketing experience; 1 to 3 years is preferred but not required.

Responsibilities

• Represent Wyndham Destinations as a positive and professional brand ambassador.
• Greet, present, and incentivize prospective customers to attend sales-preview tours or presentations while following company policies, compliance standards, regulatory requirements, and performance goals.
• Screen and qualify prospective customers according to company guidelines.
• Make sales-tour reservations and collect required deposits.
• Attend scheduled training sessions and department meetings.
• Keep current on marketing information, materials, and industry trends.
• Set and review performance goals weekly, monthly, and annually.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Paid time off, depending on position
• Parental leave, depending on position
• Paid holidays, depending on position
• Paid volunteer time through Wish Day
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED