Brand Ambassador

Lava Island•Eden Prairie, MN

About The Position

Lava Island is an indoor play venue for families, with trampolines, foam pits, slides, jungle gyms, food, and birthday celebrations. As a Brand Ambassador, you introduce Lava Island to families and community partners by meeting people where they already gather and offering opportunities to experience the park. The role is primarily community-based rather than desk-based, with a tested outreach playbook and a Lead who handles scheduling and email. The schedule is flexible and part-time, built around community events. You will build awareness and relationships through local outreach, community events, and activities at the park. You will coordinate closely with the park GM, welcome families and partners brought in through outreach, and track and share what is working. The role is based in or near Eden Prairie, Minnesota, and involves public-facing and outdoor work, including evenings and weekends.

Requirements

  • Experience in a customer-facing role such as hospitality, events, retail, sales, or community outreach.
  • Comfort approaching people and representing a brand in public.
  • Availability for evenings and weekends.
  • Live in or near Eden Prairie, Minnesota.
  • Valid driver’s license and reliable transportation.
  • Ability to stand and walk for long periods, work outdoor events, and carry event supplies weighing up to 25 lbs.
  • Ability to pass a background check.
  • Warm, outgoing, and comfortable meeting new people.
  • Generous by nature and enjoys giving first.
  • Able to stay focused while working independently in the field.
  • Reliable in keeping commitments to partners and families.
  • Curious about what connects with people and willing to share observations.
  • Alignment with the company values: “We’re Day Makers,” “We Raise the Bar,” “We’re All In,” and “We’re Better Together.”

Nice To Haves

  • Connections in local mom groups, homeschool groups, schools, churches, or businesses.
  • Experience with a family-focused brand or event promotions.
  • Bilingual in English and Spanish.

Responsibilities

  • Visit local businesses and places where families spend time.
  • Connect with mom groups, homeschool networks, schools, and churches.
  • Distribute opportunities for families to experience Lava Island through targeted outreach.
  • Represent Lava Island at farmers markets, fairs, and street events.
  • Support local nonprofits through mutually beneficial activities.
  • Host events at the park that make family time easier and more fun.
  • Welcome families and partners brought in through outreach.
  • Follow up with partners to maintain relationships.
  • Work closely with the park GM and keep them informed.
  • Track outreach activity and share what is working and what is not.

Benefits

  • Flexible, part-time schedule built around community events.
  • Most work takes place in the community rather than at a desk.
  • A Lead handles scheduling and email, allowing the Brand Ambassador to focus on people.
  • Work from an outreach playbook developed and tested in Denver.
  • Opportunity to grow as the team expands and new parks open.
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