Brand Ambassador

Lava Island • Billings, MT

11d • $20 - $22

About The Position

Lava Island is an indoor play venue for children and families, and it is opening new parks each year. The Brand Ambassador introduces Lava Island to local families and community organizations by meeting people where they already gather and offering a first experience of the park. This is a community-based, flexible part-time role focused on outreach, events, relationship-building, and bringing families back to the park. The Brand Ambassador works from direction and scheduling support provided by a Lead and collaborates with the park General Manager.

Requirements

• Experience in a customer-facing role such as hospitality, events, retail, sales, or community outreach.
• Comfort approaching people and representing a brand in public.
• Availability for evenings and weekends.
• Live in or near Billings, Montana.
• Valid driver's license and reliable transportation.
• Ability to stand and walk for long periods, work outdoor events, and carry event supplies up to 25 lbs.
• Ability to pass a background check.
• Warm, outgoing, generous, self-starting, reliable, and curious approach to the work.

Nice To Haves

• Connections in local mom groups, homeschool groups, schools, churches, or businesses.
• Experience with a family-focused brand or event promotions.
• Bilingual in English and Spanish.

Responsibilities

• Visit local businesses and places where families spend time.
• Connect with mom groups, homeschool networks, schools, and churches.
• Offer first experiences of Lava Island in targeted ways.
• Represent Lava Island at farmers markets, fairs, and street events.
• Support local nonprofits through mutually beneficial activities.
• Run in-park events that make family time easier and more fun.
• Welcome families and partners brought in through outreach.
• Follow up with partners to maintain ongoing relationships.
• Work closely with the park GM and keep them informed.
• Track outreach activity and share what is and is not working.

Benefits

• Most work takes place in the community rather than at a desk.
• A Lead handles scheduling and email, allowing the Brand Ambassador to focus on interacting with people.
• Work from an approach developed and tested in Denver.
• Opportunity to help families make memories together.
• Room to grow as the team expands with new parks.
• Flexible, part-time schedule built around community events.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed