Brand Ambassador

Lava Island • Billings, MT

9d

About The Position

Lava Island is hiring a Brand Ambassador to introduce the indoor play park to local families and build community awareness. The role is primarily out in the community, visiting local businesses and family-focused groups, distributing opportunities for people to experience the park, and representing Lava Island at community events. The Brand Ambassador also hosts events at the park, welcomes families and partners brought in through outreach, follows up with community partners, and reports activity and results to the park GM. Scheduling and email are handled by the Lead, while the Brand Ambassador carries out the outreach plan. The position has a flexible, part-time schedule built around community events and is based in or near Billings, Montana. Evening and weekend availability is required.

Requirements

• Experience in a customer-facing role such as hospitality, events, retail, sales, or community outreach.
• Comfort approaching people and representing a brand in public.
• Availability for evenings and weekends.
• Live in or near Billings, Montana.
• Valid driver’s license and reliable transportation.
• Ability to stand and walk for long periods, work outdoor events, and carry event supplies weighing up to 25 pounds.
• Ability to pass a background check.
• Warm, outgoing, generous, self-starting, reliable, and curious approach to work.

Nice To Haves

• Connections in local mom groups, homeschool groups, schools, churches, or businesses.
• Experience with a family-focused brand or event promotions.
• Bilingual in English and Spanish.

Responsibilities

• Visit local businesses and places where families spend time.
• Connect with mom groups, homeschool networks, schools, and churches.
• Distribute first experiences of Lava Island in targeted ways.
• Represent Lava Island at farmers markets, fairs, and street events.
• Support local nonprofits through mutually beneficial activities.
• Host in-park events that make family time easier and more fun.
• Welcome families and partners brought in through outreach.
• Follow up with partners to maintain relationships.
• Work closely with the park GM and keep them informed.
• Track outreach activity and share what is and is not working.

Benefits

• Flexible, part-time schedule built around community events.
• Most work takes place in the community rather than at a desk.
• The Lead handles scheduling and email.
• Work from an established outreach playbook.
• Potential room to grow as new parks open.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed