AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters • Gilroy, CA

2d • Onsite

About The Position

As a part-time Brand Ambassador (Sales Associate), you represent the brand and help create an enjoyable shopping experience for every guest. You build brand loyalty, share your enthusiasm for AE and Aerie products, and represent the company’s values. The role involves engaging with guests, learning the AEO Selling Model, offering product guidance, and working across store zones as needed.

Requirements

• Enjoy interacting with people.
• Bring energy and manage multiple tasks in a fast-paced environment.
• Be available to work during guest shopping hours, including evenings, weekends, and holidays.
• Have an interest in AE and Aerie products.
• Be at least 16 years of age.

Nice To Haves

• Previous retail experience.

Responsibilities

• Use the AEO Selling Model and a “friends first” approach to engage with guests and help them find what they are looking for.
• Educate guests about AE and Aerie product details and suggest products suited to their needs.
• Introduce guests to the AEO loyalty program and other brand channels.
• Work across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while following company policy.
• Assist the team and contribute to completing store tasks.
• Follow AEO policies and procedures.

Benefits

• Opportunities for development, learning new skills, and career advancement.
• 40% off AE and Aerie products year-round, plus additional seasonal discounts.
• Participation in store contests for a chance to win free merchandise and other exclusive prizes.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed