AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters • Petaluma, CA

2d • Onsite

About The Position

As a part-time Brand Ambassador, you represent the brand and help provide every store guest with a positive shopping experience. You build brand loyalty by sharing your enthusiasm for AE and Aerie products, representing company values, and bringing your authentic self to work. The role involves engaging with guests, learning and using the AEO Selling Model, and helping guests find products that meet their needs.

Requirements

• Enjoy interacting with people.
• Bring energy and be able to handle multiple tasks in a fast-paced environment.
• Be available to work when guests shop, including evenings, weekends, and holidays.
• Be at least 16 years of age.

Nice To Haves

• Love AE and Aerie products.
• Previous retail experience.

Responsibilities

• Engage with every guest using the AEO Selling Model and a “friends first” mindset to help them find what they are looking for.
• Educate guests about AE and Aerie product details and suggest products suited to their needs.
• Introduce guests to the AEO loyalty program and additional brand channels.
• Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while following company policy.
• Assist the team and contribute to getting the job done.
• Follow AEO policies and procedures.

Benefits

• Opportunities for development, learning new skills, and career advancement.
• 40% off AE and Aerie products year-round, plus additional seasonal discounts.
• Participation in store contests for a chance to win free merchandise and other exclusive prizes.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed