AE - Brand Ambassador (Sales Associate)
About The Position
As a part-time Brand Ambassador, you bring the American Eagle and Aerie brands to life by providing guests with an enjoyable shopping experience. You represent the company, build brand loyalty, share your enthusiasm for its products, and embody its values while being yourself at work. The role involves helping guests find what they need, educating them about products, introducing them to the loyalty program and brand channels, and flexing among store areas as needed. Brand Ambassadors also work with their team, address guest concerns in line with company policy, and follow company procedures. American Eagle describes itself as an American jeans and apparel brand founded in 1977. Its collections aim to inspire self-expression and empower customers to celebrate their uniqueness. The company also states that it produces innovative, sustainable fabrics and is an Equal Opportunity Employer.
Requirements
- Enjoy interacting with people.
- Bring energy and be able to handle multiple tasks in a fast-paced environment.
- Be available to work when guests shop, including evenings, weekends, and holidays.
- Have an interest in AE and Aerie products.
- Be at least 16 years old.
Nice To Haves
- Previous retail experience.
Responsibilities
- Engage with every guest using the AEO Selling Model and a friends-first approach to help them find what they are looking for.
- Educate guests about AE and Aerie products and suggest products that fit their needs.
- Introduce guests to the AEO loyalty program and other brand channels.
- Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
- Proactively resolve guest concerns while following company policy.
- Assist teammates and contribute to getting the job done.
- Act with integrity and follow AEO policies and procedures.
Benefits
- 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
- Opportunities for development, learning new skills, and career advancement.
- Store contests offering the chance to win free merchandise and other exclusive prizes.
- Eligible associates may receive paid sick leave.
- AEO may provide REAL rewards at its discretion.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, location, employment classification, and years of service.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
