AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters•Minnetonka, MN

About The Position

As a part-time Brand Ambassador, you represent American Eagle Outfitters (AEO) and help every store guest have a positive shopping experience. You build brand loyalty by sharing your enthusiasm for AE and Aerie products, representing company values, and bringing your authentic self to work. The role involves engaging with guests, helping them find suitable products, and flexing across store areas as needed. AEO describes itself as an American jeans and apparel brand rooted in authenticity, positivity, and community. Its collections aim to inspire self-expression and empower customers to celebrate their uniqueness, and the company says it produces innovative, sustainable fabrics. AEO is an equal opportunity employer and provides reasonable accommodations for religion and disability in accordance with applicable law.

Requirements

  • Enjoy interacting with people.
  • Bring energy and handle multiple tasks in a fast-paced environment.
  • Be available to work during guest shopping hours, including evenings, weekends, and holidays.
  • Have enthusiasm for AE and Aerie products.
  • Be at least 16 years of age.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Use the AEO Selling Model and a “friends first” mindset to engage with guests and help them find what they are looking for.
  • Educate guests about AE and Aerie product details and suggest products that fit their needs.
  • Introduce guests to the AEO loyalty program and additional brand channels.
  • Work flexibly across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while following company policy.
  • Assist the team in completing its work.
  • Act with integrity and follow AEO policies and procedures.

Benefits

  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Opportunities for development, learning new skills, and career advancement.
  • Participation in store contests for a chance to win free merchandise and other exclusive prizes.
  • Subject to eligibility requirements, associates may be eligible for paid sick leave and discretionary REAL rewards.
  • Paid time off, paid sick leave, and holiday pay vary by job level and type, location, employment classification, and years of service.
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