AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters•Richmond, VA
•Onsite

About The Position

As a part-time Brand Ambassador, you represent the company and help bring its brands to life. You provide guests with a welcoming shopping experience, build brand loyalty, share your enthusiasm for AE and Aerie products, and represent company values. You may work across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.

Requirements

  • Enjoy interacting with people.
  • Bring energy and be able to handle multiple tasks in a fast-paced environment.
  • Be available to work during evenings, weekends, and holidays.
  • Have an interest in AE and Aerie products.
  • Be at least 16 years of age.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Engage with every guest using the AEO Selling Model and a “friends first” mindset to help them find what they are looking for.
  • Educate guests about AE and Aerie product details and suggest products suited to their needs.
  • Introduce guests to the AEO loyalty program and additional brand channels.
  • Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while following company policy.
  • Assist teammates and contribute to getting the job done.
  • Follow AEO policies and procedures.

Benefits

  • Opportunities for development and learning new skills, with potential for career advancement.
  • 40% off AE and Aerie products year-round, plus additional seasonal discounts with new Floorsets.
  • Participation in store contests for a chance to win free merchandise and other exclusive prizes.
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