Brand Ambassador

Travel + Leisure Co.•Phoenix, AZ

About The Position

The Community Marketing Agent represents Wyndham Destinations at popular local attractions, such as malls or theme parks, and at events such as trade shows, festivals, and conferences. In this sales-based role, the agent connects with the public through face-to-face conversations, shares information about the vacation club experience, and invites and incentivizes prospective customers to attend vacation ownership sales presentations. The role involves greeting and qualifying prospective customers, making sales-tour reservations, and collecting required deposits. The agent is expected to follow company policies, compliance standards, and regulatory requirements while meeting minimum performance goals. The position also includes attending training and department meetings, staying current on marketing materials and industry trends, and reviewing performance goals. No travel is required outside the home site’s area.

Requirements

High school diploma or equivalent.
Clear and concise written and verbal communication skills.
Ability to work in a team environment within a shared space.
Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
Must maintain production standards.

Nice To Haves

Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Responsibilities

Represent Wyndham Destinations positively and professionally as a brand ambassador.
Greet, present to, and incentivize prospective customers to attend a sales-preview tour or sales presentation.
Screen and qualify potential customers according to company guidelines.
Make sales-tour reservations and collect required deposits.
Conduct sales-presentation outreach in accordance with company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals.
Attend scheduled training sessions and department meetings.
Keep current on marketing information and materials and industry trends.
Set and review performance goals weekly, monthly, and annually.

Benefits

Medical, dental, and vision coverage.
Flexible spending accounts.
Life and accident coverage and disability coverage.
Depending on position, paid time off, parental leave, and holidays; availability details should be confirmed with a recruiter.
Paid volunteer time through a Wish day at an approved organization of the associate’s choice.
401(k) with employer match, subject to eligibility requirements.
Legal and identity theft plan.
Voluntary income protection benefits.
Wellness program, subject to provider availability.
Employee Assistance Program.