Brand Advocate Analyst - Richfield MN

Best Buy•Richfield, MN
•$55,250 - $98,650•Hybrid

About The Position

As a Brand Advocate Analyst, you will serve as the bridge between Best Buy and strategic vendor partners, helping ensure customers have access to accurate, engaging, and high-quality product content across digital experiences. You will use data, insights, and industry trends to influence product content strategies, optimize online experiences, and support successful product launches. The role combines analytical thinking, cross-functional collaboration, and customer-centric decision making to drive measurable business results. This is a hybrid role requiring on-site work Monday through Thursday at Best Buy’s corporate office in Richfield, Minnesota. Work may be performed virtually from home or another non-Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

Requirements

  • At least 2 years of experience in e-commerce, marketing, product content management, merchandising, or data management.
  • At least 2 years of experience analyzing data and translating insights into recommendations.
  • At least 2 years of experience managing multiple priorities in a fast-paced environment.
  • At least 2 years of intermediate proficiency in Word, Excel, and PowerPoint.
  • Strong communication, organization, and problem-solving skills.

Nice To Haves

  • At least 1 year of experience working directly with vendors or external business partners.
  • At least 1 year of experience creating or editing customer-facing content.
  • At least 1 year of experience supporting digital product launches or online merchandising initiatives.
  • At least 1 year of experience optimizing product content or digital customer experiences.
  • At least 1 year of experience using reporting, analytics, or performance metrics to identify trends and drive business recommendations.

Responsibilities

  • Manage the accuracy and timeliness of product data, content, and digital assets across product launches and lifecycle updates.
  • Partner with vendors and internal teams to optimize product detail pages, brand pages, landing pages, and other customer-facing experiences.
  • Analyze category and brand performance to identify opportunities to improve customer experience, revenue, and market share.
  • Develop reporting, insights, and recommendations to help vendors and business partners make data-driven decisions.
  • Serve as the primary point of contact for product content, asset management, and issue resolution for assigned brands and categories.

Benefits

  • Competitive pay.
  • Generous employee discount.
  • Physical and mental well-being support.
  • Leaves of absence and potential pay sources based on eligibility and applicable circumstances.
  • Paid time off for full-time and part-time employees, based on applicable factors.
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