Brand Advocate Analyst - Richfield MN

Best Buy•Richfield, MN
•Hybrid

About The Position

The Brand Advocate Analyst serves as a bridge between Best Buy and strategic vendor partners, ensuring customers have accurate, engaging, high-quality product content across digital experiences. The role uses data, insights, and industry trends to influence product content strategies, optimize online experiences, and support product launches. It combines analytical thinking, cross-functional collaboration, and customer-centric decision-making to drive measurable business results. This is a hybrid role based at Best Buy’s corporate office in Richfield, Minnesota. Employees work onsite Monday through Thursday and may work virtually from home or another non-Best Buy location on Friday. The recruiter or hiring manager will provide additional details during the hiring process.

Requirements

  • At least 2 years of experience in e-commerce, marketing, product content management, merchandising, or data management.
  • At least 2 years of experience analyzing data and translating insights into recommendations.
  • At least 2 years of experience managing multiple priorities in a fast-paced environment.
  • At least 2 years of intermediate proficiency in Word, Excel, and PowerPoint.
  • Strong communication, organization, and problem-solving skills.

Nice To Haves

  • At least 1 year of experience working directly with vendors or external business partners.
  • At least 1 year of experience creating or editing customer-facing content.
  • At least 1 year of experience supporting digital product launches or online merchandising initiatives.
  • At least 1 year of experience optimizing product content or digital customer experiences.
  • At least 1 year of experience using reporting, analytics, or performance metrics to identify trends and drive business recommendations.

Responsibilities

  • Manage the accuracy and timeliness of product data, content, and digital assets across product launches and lifecycle updates.
  • Partner with vendors and internal teams to optimize product detail pages, brand pages, landing pages, and other customer-facing experiences.
  • Analyze category and brand performance to identify opportunities to improve customer experience, revenue, and market share.
  • Develop reporting, insights, and recommendations to help vendors and business partners make data-driven decisions.
  • Serve as the primary point of contact for product content, asset management, and issue resolution for assigned brands and categories.

Benefits

  • Competitive pay.
  • Generous employee discount.
  • Physical and mental well-being support.
  • Leaves of absence and potential pay sources, based on eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
  • Certain roles may be eligible for incentive pay.
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