Branch Wholesale Product Specialist

Sherwin-Williams • Springfield, MO

10h

About The Position

This position works closely with commercial paint customers to identify their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. The Wholesale Product Specialist promptly resolves customer concerns, supports client satisfaction, stays up to date on product features, and helps maintain the quality and visual standards of products and the store. The role is responsible for delivering excellent customer service while consistently meeting store sales goals.

Job duties involve customer contact, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. Access may be supervised or unsupervised. The company states that it conducts a criminal-history review to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Must have a valid, unrestricted driver’s license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience working in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and in accordance with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications, as needed.
• Clean store equipment.
• Assist in making deliveries, as needed.
• Remain knowledgeable about products offered and discuss available options.
• Suggest ways to improve sales.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed