Branch Wholesale Product Specialist

Sherwin-Williams • Knoxville, TN

13d

About The Position

The Branch Wholesale Product Specialist works closely with commercial paint customers to identify their needs, answer questions about Sherwin-Williams products, and recommend suitable products and services. The role resolves customer concerns, supports client satisfaction, stays current on product features, and maintains product and store quality and visual standards while consistently working toward store sales goals.

The position involves customer contact, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that it conducts criminal-history reviews to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

The position may require assisting with deliveries and working scheduled hours that may include evenings and weekends. Candidates must be able to retrieve stock and frequently lift and carry up to 50 pounds, and occasionally up to 70 pounds, with or without reasonable accommodation.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience working in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and in accordance with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications, as needed.
• Clean store equipment.
• Assist with deliveries, as needed.
• Remain knowledgeable about products offered and discuss available options.
• Suggest ways to improve sales.

Benefits

• The company describes a range of benefits related to health and well-being, career development, connection, retirement, health care, and commuting; specific eligibility and offerings are available through its candidate benefits information.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed