Branch Wholesale Product Specialist

Sherwin-Williams • Millbrae, CA

11d • Onsite

About The Position

The Branch Wholesale Product Specialist works closely with commercial paint customers to identify their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. The role is expected to resolve customer concerns promptly, support customer satisfaction, stay current on product features, and maintain product and store quality and visual standards. The specialist provides excellent customer service while consistently working toward store sales goals.

The role involves customer contact, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuables. The company states that it conducts a criminal-history review to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

This part-time position is based at Store #708687, 1395 El Camino Real Ste A, Millbrae, CA 94030-1473. The starting hourly rate is $20.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Must have a valid, unrestricted driver’s license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Assist customers in person and by phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and consistently with company policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications as needed.
• Clean store equipment.
• Assist with deliveries as needed.
• Stay knowledgeable about products offered and discuss available options.
• Suggest ways to improve sales.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed