Branch Wholesale Product Specialist

Sherwin-Williams • Phoenix, AZ

5d • Onsite

About The Position

The Branch Wholesale Product Specialist works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role resolves customer concerns, promotes client satisfaction, stays current on product features, and maintains product quality and store visual standards while delivering excellent customer service and meeting store sales goals.

The position is based at Store #1095, 620 N. 43rd Ave., Phoenix, AZ 85009. Duties involve customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. A criminal-history review may be conducted to protect the business, its operations and reputation, and the safety of customers, employees, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without requiring current or future employment visa sponsorship.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Assist customers in person and by phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and in accordance with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications as needed.
• Clean store equipment.
• Assist with deliveries as needed.
• Stay knowledgeable about products and discuss available options.
• Suggest ways to improve sales.
• Resolve customer concerns and support customer satisfaction.
• Maintain product quality and store visual standards.
• Consistently work toward meeting store sales goals.

Benefits

• The company describes a range of benefits related to health and well-being, career development, connection, retirement, health care, and daily commuting; specific eligibility and offerings are provided on the company benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed