Branch Wholesale Product Specialist

Sherwin-Williams•Cedar Rapids, IA

11d•Onsite

About The Position

This full-time position works with commercial paint customers to understand their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The specialist resolves customer concerns, maintains product knowledge and the quality and visual standards of products and the store, delivers excellent customer service, and meets store sales goals. The position is based at Store #703527, 3501 J St SW, Cedar Rapids, Iowa, and starts at $16.26 per hour. The role involves contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. A review of criminal history is required to protect the business, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without now or future sponsorship for an employment work visa.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 lbs., and occasionally up to 70 lbs.
Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.
For internal Sherwin-Williams applicants: must have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
For internal Sherwin-Williams applicants: must have completed all HR Cloud eLearning courses required for the current position.

Nice To Haves

Valid, unrestricted driver’s license.
High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
Build productive, trusting relationships with wholesale customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve monthly, quarterly, and yearly sales goals.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products to customer specifications as needed.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist with deliveries as needed.
Maintain assigned areas in an in-stock and presentable condition.
Remain knowledgeable about products offered and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.