Branch Wholesale Product Specialist

Sherwin-Williams•Tucson, AZ
•Onsite

About The Position

The Branch Wholesale Product Specialist works closely with commercial paint customers to understand their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role focuses on delivering excellent customer service, resolving concerns promptly, building customer relationships, and consistently meeting store sales goals. The specialist stays current on product features and helps maintain product quality and the store’s visual standards. The position is part-time and based at Store #1419, 1311 E. Ajo Way Suite 121, Tucson, AZ 85713. Duties may include customer contact, including with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a review of criminal history is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future employment visa sponsorship.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

  • Valid, unrestricted driver’s license.
  • High school diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Build productive, trust-based relationships with wholesale customers.
  • Process sales transactions accurately and in accordance with policies and procedures.
  • Follow and achieve monthly, quarterly, and yearly sales goals.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products to customer specifications as needed.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist with deliveries as needed.
  • Keep assigned areas in-stock and presentable.
  • Stay knowledgeable about offered products and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.

Benefits

  • A range of benefits intended to support health and well-being, career development, connection, retirement, health care, and commuting; eligibility may vary.
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