Branch Wholesale Product Specialist

Sherwin-Williams • Waterford, CT

5d • Onsite

About The Position

This position works closely with commercial paint customers to identify their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The Wholesale Product Specialist resolves customer concerns promptly, maintains knowledge of product features, and helps maintain the quality and visual standards of the products and store. The role is responsible for delivering excellent customer service while consistently meeting store sales goals.

The job involves contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Sherwin-Williams has determined that a criminal history review is necessary to protect its business, operations, and reputation and the safety of customers, staff, employees, vendors, contractors, and the public.

The selected individual will work at Store #705402, located at 99 Boston Post Road, Waterford, CT 06385.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
• Must have a valid, unrestricted driver’s license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and consistently with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications as needed.
• Clean store equipment.
• Assist with deliveries as needed.
• Remain knowledgeable about products offered and discuss available options.
• Suggest ways to improve sales.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed