Branch Wholesale Product Specialist

Sherwin-Williams • Waterford, CT

5d • Onsite

About The Position

The Branch Wholesale Product Specialist works closely with commercial paint customers to identify their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role resolves customer concerns, supports client satisfaction, stays current on product features, and helps maintain the quality and visual standards of products and the store. Specialists provide excellent customer service while working to meet the store’s sales goals.

The position is based at Store #705402, 99 Boston Post Road, Waterford, CT 06385. Duties involve customer contact, potentially including minors, and access to payments, electronic equipment, personal information, merchandise, and other valuable items. The company states that it conducts criminal-history reviews to protect its operations, reputation, and the safety of customers, staff, vendors, contractors, and the public.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the country of employment without current or future sponsorship for employment visa status.
• Have a valid, unrestricted driver's license.
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and in accordance with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications as needed.
• Clean store equipment.
• Assist with deliveries as needed.
• Stay knowledgeable about products offered and discuss available options.
• Suggest ways to improve sales.

Benefits

• The company describes a range of benefits intended to support health and well-being, career development, connection, retirement, health care, and commuting. Specific benefit offerings depend on eligibility and are available through the company’s candidate benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed