Branch Wholesale Product Specialist
About The Position
The Branch Wholesale Product Specialist works closely with commercial paint customers to understand their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. The role focuses on providing excellent customer service, promptly resolving customer concerns, maintaining knowledge of product features, and upholding product and store quality and visual standards while meeting sales goals. The position is at Store #703344, located at 608 Aberdeen Rd, Hampton, VA 23661. Duties involve customer contact, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. Sherwin-Williams has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.
Requirements
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
- Must have a valid, unrestricted driver's license.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
- Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.
Nice To Haves
- High school diploma or GED.
- At least one year of experience in delivery, retail, or customer service.
- Previous work experience selling paint and paint-related products.
- Previous work experience operating tinting and mixing equipment.
- Ability to read, write, comprehend, and communicate in more than one language.
- Ability to read, write, comprehend, and communicate in Spanish.
Responsibilities
- Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
- Process sales transactions accurately and consistently with policies and procedures.
- Maintain precise work order files and formulas.
- Tint and mix products to customer specifications as needed.
- Clean store equipment.
- Assist in making deliveries as needed.
- Remain knowledgeable about products offered and discuss available options.
- Suggest ways to improve sales.
- Promptly resolve customer concerns and support client satisfaction.
- Maintain product quality and store visual standards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
