Branch Wholesale Product Specialist

Sherwin-Williams • Worcester, MA

13d • Onsite

About The Position

The Branch Wholesale Product Specialist works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. The role is responsible for resolving customer concerns promptly, maintaining product knowledge and the quality and visual standards of products and the store, and delivering excellent customer service while consistently meeting store sales goals. The position is based at Store #5864, 47 Milton Street, Worcester, Massachusetts 01606. Duties include customer contact and access to payment methods, electronic equipment, personal information, merchandise, and other valuable items; the company states that a criminal history review is necessary for business and public safety. The role requires the ability to work scheduled hours, which may include evenings and weekends, and to lift and carry materials as specified in the requirements.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without needing current or future sponsorship for employment work visa status.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and consistently with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications as needed.
• Clean store equipment.
• Assist in making deliveries as needed.
• Remain knowledgeable about products offered and discuss available options.
• Suggest ways to improve sales.

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Accounts (FSAs)
• Disability coverage
• Retirement and saving benefits
• Personal leave
• Paid parental leave
• Medical leave
• Vacation
• Holidays
• A wide range of benefits intended to support health and well-being, career development, and connection

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed