Branch Wholesale Product Specialist

Sherwin-Williams•Mukilteo, WA
•Onsite

About The Position

This position works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The Wholesale Product Specialist resolves customer concerns, promotes client satisfaction, stays up to date on product features, and maintains the quality and visual standards of the products and store. The role focuses on providing excellent customer service while consistently meeting store sales goals. The selected individual will work at Store #728124, 12122 Mukilteo Speedway, Mukilteo, WA 98275. This is a full-time role paying $23.00 per hour. The job involves customer contact, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. Sherwin-Williams has determined that a review of criminal history is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future sponsorship for employment visa status.
  • Must have a valid, unrestricted driver's license.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience working in delivery, retail, or customer service.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Maintain precise work order files and formulas.
  • Tint and mix products to customer specifications as needed.
  • Clean store equipment.
  • Assist in making deliveries as needed.
  • Remain knowledgeable about products offered and discuss available options.
  • Suggest ways to improve sales.
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