Branch Wholesale Product Specialist
About The Position
The Branch Wholesale Product Specialist works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. The role resolves customer concerns, supports client satisfaction, stays current on product features, and maintains the quality and visual standards of products and the store. The specialist provides excellent customer service while consistently working toward store sales goals. The position is based at Store #1999, 1474 Industry Dr, Traverse City, MI 49696. The job involves contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. The company states that it reviews criminal history to protect its operations, reputation, and the safety of customers, staff, vendors, contractors, and the public.
Requirements
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
- Must have a valid, unrestricted driver's license.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Nice To Haves
- High school diploma or GED.
- At least one year of experience working in a delivery, retail, or customer service position.
- Previous work experience selling paint and paint-related products.
- Previous work experience operating tinting and mixing equipment.
- Ability to read, write, comprehend, and communicate in more than one language.
- Ability to read, write, comprehend, and communicate in Spanish.
Responsibilities
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
- Process sales transactions accurately and consistently with policies and procedures.
- Maintain precise work order files and formulas.
- Tint and mix products to customer specifications as needed.
- Clean store equipment.
- Assist in making deliveries as needed.
- Remain knowledgeable about products offered and discuss available options.
- Suggest ways to improve sales.
Benefits
- The posting refers to a range of benefits covering retirement, health care, well-being, and commuting, and directs candidates to a benefits website for details and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
