Branch Teller I-Simi Tapo-PT30hrs
About The Position
The Branch Teller I assists credit union members with financial transactions, including deposits, withdrawals, and related services. The role involves answering member questions and concerns, identifying opportunities to cross-sell products and services, and referring members to appropriate business partners. The position supports the credit union’s commitment to service, sales, continuous improvement, quality, and teamwork. This role is listed as PT30hrs. Branch hours are Monday through Thursday, 9:00 AM to 5:00 PM; Friday, 9:00 AM to 6:00 PM; and Saturday, 9:00 AM to 2:00 PM. The employee must be flexible to work at any location as business needs dictate.
Requirements
- High school diploma or GED.
- At least 1 year to 24 months of customer service and/or cash handling experience.
- Working knowledge of Microsoft Outlook, Word, and Excel.
- Attention to detail and ability to multitask in a fast-paced environment.
- Demonstrated ability to deliver consistently superior customer service.
Nice To Haves
- Recent cash handling or previous teller experience preferred.
- Knowledge of the Symitar system is a plus.
Responsibilities
- Process member transactions efficiently, accurately, and promptly, including deposits, withdrawals, transfers, negotiable instruments, cash advances, stop payments, address changes, and wire transfers.
- Provide timely and courteous service by servicing or closing accounts and completing related documentation, issuing or re-pinning cards, and adding or updating joint owners and beneficiaries.
- Respond to member inquiries in person, by telephone, or by mail; resolve routine issues and refer complex issues to appropriate management staff.
- Participate in assigned employee development programs supporting excellence in sales and service, continuous improvement, quality, and teamwork.
- Balance daily work.
- Perform operational activities in compliance with applicable laws, regulations, and credit union policies and procedures.
- Perform routine office and clerical duties, such as requisitioning supplies and maintaining accurate, current files.
- Maintain the cash drawer within assigned cash limits and according to policies and procedures.
- Report to work on time as scheduled.
- Perform other duties as assigned.
- Be flexible to work at any location as business needs dictate.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
