Branch Service Manager
Penske•New Stanton, PA
•Onsite
About The Position
A Branch Service Manager manages the shop floor and handles minor shop administrative tasks resulting from preventative maintenance and repairs. The role oversees the maintenance supervisor and/or technicians to ensure the location aligns with business objectives and customer demands. The position is regulated by the Department of Transportation or designated as safety sensitive, requiring the ability to remain alert and work safely. Associates are responsible for their own safety and the safety of others.
Requirements
- At least 3 years of previous work experience in diesel shop maintenance.
- At least 1 year of supervisory experience.
- Proficiency in Microsoft Outlook, Word, Excel, Access, and PowerPoint.
- Strong written and oral communication and people management skills.
- Understand and comply with instructions, guidelines, rules, regulations, and other information established by Penske management.
- Perform work in compliance with DOT, OSHA, and Penske safety and maintenance policies, including correct selection and use of appropriate tools and PPE, machine guarding, and established safety practices.
- Maintain regular, predictable, full attendance.
- Willingness to travel as necessary and work the required schedule at the specified location.
- Complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
- Remain alert and work safely; accept responsibility for personal safety and the safety of others.
- Move frequently; stand, walk, climb, bend, and sit for extended periods during scheduled work.
- Use hands routinely and daily to grasp, reach, touch, handle, feel, and/or operate required tools or controls.
- Work safely at heights using applicable ladders and elevated working platforms.
- Work safely in all weather conditions.
- See and hear adequately to navigate a workplace with frequent movement of large trucks.
- Regularly lift and/or move up to 50 lbs/23 kg and occasionally lift and/or move up to 100 lbs/45 kg.
Nice To Haves
- Associate degree in business or a technical field, or vocational-technical graduate.
Responsibilities
- Manage preventative maintenance scheduling, quality, and customer satisfaction.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Hire, train, and evaluate personnel.
- Ensure each direct report understands company objectives.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or providing specific services.
- Assist staff in performing difficult or complicated duties.
- Plan and prepare work schedules and assign associates to specific duties.
- Attend company meetings to exchange product information and coordinate work activities with other departments.
- Prepare sales and inventory reports for management and budget departments.
- Formulate pricing policies according to profitability requirements.
- Complete other projects and tasks as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
