Branch Sales Manager

TruGreen•Vadnais Heights, MN

1d•$67,355 - $86,598

About The Position

Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es). The role staffs and guides a high-performance sales team to increase sales volume, maximize profits, and uphold TruGreen's Commitment. It involves devising strategic plans to expand the customer base within the local marketing area. The manager plans and forecasts branch sales, monitors outcomes against objectives and budget, and collaborates on marketing programs to grow profits and service adoption. The role also generates leads, supports sales closing, addresses sales- and service-related complaints, and works to retain customers. The position manages sales-team training, work procedures and schedules, performance monitoring, standards, and corrective strategies. It includes recruiting, interviewing, and staffing 10 or more peak representatives; evaluating performance; recommending salaries; and enforcing disciplinary actions under company policies. The job requires the ability to travel to all Door to Door routes within the market. The employee must be physically located in the United States while performing the job and must speak, read, and write fluently in English. The work environment has low-to-moderate noise and minimal adverse conditions. TruGreen performs pre-employment testing.

Requirements

Bachelor's degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
Proven experience in sales.
Strong leadership and team-management skills, including the ability to drive sales teams.
Excellent communication and interpersonal abilities.
Strategic thinking and problem-solving skills.
Proficiency using sales analytics and CRM tools.
Ability to travel to all Door to Door routes within the market.
Knowledge of the organization, products, and/or services; strong understanding of customer and market dynamics and requirements.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals; present information effectively and respond to questions from managers, specialists, customers, and the general public.
Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret instructions in written, oral, diagram, or schedule form.
Attention to detail, organizational skills, adaptability, and flexibility.
Computer skills with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
Ability to speak, read, and write fluently in English.
Must be physically located in the United States while performing the job.

Responsibilities

Develop branch-level sales plans and forecasts, and maintain control over sales outcomes to meet sales objectives within budget.
Collaborate in executing door-to-door, direct mail, inside, and outside marketing programs to grow profits and expand services; share local market insights and customer feedback with the Marketing team.
Compile prospective-customer lists and generate leads from direct mail, advertisements, community events, trade shows, business seminars, and other sources; support closing sales as needed.
Address customer complaints related to sales and service, and analyze and manage new-sale cancellation requests to retain customers.
Organize and conduct ongoing sales training focused on customer service, selling techniques, and safety policies and procedures.
Establish and oversee work procedures, create schedules, facilitate workflow, and monitor and report team members' hourly, daily, and weekly sales performance.
Develop, implement, and maintain performance standards, measurements, and corrective strategies to achieve approved plans and objectives.
Lead recruiting, interviewing, and staffing of 10 or more peak representatives; evaluate staff performance, recommend salaries, and enforce disciplinary actions in accordance with company policies.