Branch Relationship Banker (Personal Banker) - Westlake / Austin, TX

Zions Bancorporation•Austin, TX

1d•Onsite

About The Position

Amegy Bank is seeking an experienced, high-performing, relationship-driven Branch Relationship Banker (Personal Banker) to join their team at the Westlake / Austin, TX branch. This role involves engaging clients, identifying financial needs, and offering solutions to strengthen relationships and drive revenue. The ideal candidate is customer-focused with a proven ability to build relationships and drive sales. This position offers growth opportunities and plays a key role in creating outstanding customer experiences. The bank encourages individuals passionate about community impact, teamwork, and helping others achieve financial goals to apply.

Requirements

High school diploma or equivalent required.
Minimum of 2 years of banking experience required, preferably in a universal banker, personal banker, or comparable retail banking role.
Proven experience in relationship-driven sales with the ability to identify opportunities, meet targets, and cross-sell banking products.
Strong communication and interpersonal skills, with the ability to engage clients through meaningful conversations, uncover financial needs, and build trust to deepen relationships and drive sales.
Knowledge of consumer lending processes and ability to guide clients through loan applications.
Broad understanding of banking products, including deposits, loans, credit cards, and investment solutions.
Effective negotiation and influencing skills to recommend appropriate financial solutions.
Strong problem-solving abilities to address client needs, resolve issues, and handle inquiries.
Detail-oriented with strong organizational, multitasking, and prioritization skills in a fast-paced environment.
Proficiency in basic math, computer applications, and banking systems/software.
Ability to obtain and maintain NMLS registration in compliance with SAFE Act requirements.

Nice To Haves

Experience in Teller operations and new account servicing preferred.

Responsibilities

Lead sales discovery and client relationship management efforts by conducting financial needs assessments and recommending tailored banking products and solutions.
Build and manage client relationships while proactively generating business through outbound outreach, sales calls, in-branch engagement, and ongoing service support.
Promote and cross-sell bank products and services, identifying referral opportunities (including commercial lending) and ensuring timely follow-up.
Open and service accounts, issue ATM cards, and originate/close consumer loans while addressing client inquiries.
Deliver comprehensive, sales-focused banking solutions that drive branch performance while providing exceptional service to new and existing customers.
Identify and act on business opportunities to support revenue growth while effectively managing risk.
Resolve client concerns promptly through direct resolution or appropriate escalation.
Process Teller transactions accurately within authorized limits and handle day-to-day branch service responsibilities.
Maintain strict compliance with banking regulations, policies, and security protocols while safeguarding client information.
Collaborate with branch leadership to track performance goals and support overall branch operations.