Branch Relationship Banker (Personal Banker) - Yuma (AZ)

Zions Bancorporation • Yuma, AZ

3d • Onsite

About The Position

National Bank of Arizona is seeking an experienced Branch Relationship Banker to join its Yuma Regional branch. The role provides full-service banking to new and existing customers, with a primary focus on sales and service. It involves building and maintaining customer relationships through personalized service, addressing customer needs, and connecting customers with relevant bank products and services.

Requirements

• High school diploma or equivalent and at least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may qualify.
• Working knowledge of mathematical calculations and standard banking products, services, and transactions.
• Solid knowledge of retail products and services.
• Basic knowledge of consumer lending applications.
• Customer service, interpersonal, and verbal and written communication skills.
• Selling, cross-selling, and referral skills.
• Mathematical, problem-solving, and negotiation skills.
• Interpersonal and relationship-building skills.
• Attention to detail and time management skills.
• Proficiency in basic computer skills.
• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act.

Nice To Haves

• Previous experience in a financial sales representative-oriented role.
• Bilingual proficiency in English and Spanish.

Responsibilities

• Provide full-service banking services to new and existing branch customers, with a primary focus on sales and service.
• Perform duties that may include opening new accounts, consumer loans, and client service issue resolution.
• Resolve client concerns directly or refer clients to appropriate resources in other bank departments.
• Make appropriate referrals for other bank products and services, including commercial lending products.
• Follow up with clients as needed.
• Perform cash transactions and other customer service duties within the branch as needed.
• Open or update accounts and originate and close consumer or small business loans as needed.
• Resolve customer service issues.
• Establish, expand, and maintain customer relationships by providing personalized service focused on each customer's needs.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance starting on day one.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health savings, flexible spending, and dependent care accounts.
• Paid training.
• Paid time off.
• 11 paid federal holidays.
• 401(k) plan with company match.
• Profit sharing.
• Competitive compensation in line with work experience.
• Mental health coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED