Branch Relationship Banker (Personal Banker) – Buckeye (AZ)

National Bank of Arizona • Buckeye, AZ

10d • Onsite

About The Position

National Bank of Arizona is seeking an experienced Branch Relationship Banker (Personal Banker) to join its Buckeye branch. The role provides full-service banking to new and existing customers, with a primary focus on sales and service. The banker builds and maintains customer relationships through personalized service tailored to each customer’s financial needs, resolves service concerns, and connects customers with appropriate bank products, services, or internal resources. Duties may include opening or updating accounts, cash transactions, consumer or small-business loan origination and closing, and other customer service activities. The position requires NMLS registration under the terms of the S.A.F.E. Act.

Requirements

• High school diploma or equivalent and at least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may meet the qualifications.
• Working knowledge of mathematical calculations and standard banking products, services, and transactions.
• Solid knowledge of retail products and services.
• Basic knowledge of consumer lending applications.
• Proven customer service, interpersonal, and verbal and written communication skills.
• Effective selling, cross-selling, and referral skills.
• Solid mathematical, problem-solving, negotiation, interpersonal, and relationship-building skills.
• Strong attention to detail and time management.
• Proficiency in basic computer skills.
• NMLS registration required under the terms of the S.A.F.E. Act.

Nice To Haves

• Previous experience in a financial sales representative-oriented role.
• Bilingual proficiency in English and Spanish.

Responsibilities

• Provide full-service banking services to new and existing branch customers, focusing primarily on sales and service.
• Handle duties that may include opening new accounts, consumer loans, and client service issues.
• Resolve client concerns directly or refer clients to an appropriate resource in another bank department.
• Refer customers to other bank products and services, including commercial lending products, and follow up as needed.
• Open or update accounts and, as applicable, originate and close consumer or small-business loans.
• Perform cash transactions and other customer service duties within the branch, as applicable.
• Establish, expand, and maintain strong customer relationships through personalized service focused on individual banking needs.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance starting day one.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health savings, flexible spending, and dependent care accounts.
• Paid training.
• Paid time off.
• 11 paid federal holidays.
• 401(k) plan with company match.
• Profit sharing.
• Competitive compensation based on work experience.
• Mental health benefits, including coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED