Branch Relationship Banker (Personal Banker) - Yuma (AZ)

National Bank of Arizona • Yuma, AZ

2d • Onsite

About The Position

National Bank of Arizona is seeking an experienced Branch Relationship Banker for its Yuma Regional branch. This role provides full-service banking to new and existing customers, with a primary focus on sales and service. The banker builds and maintains customer relationships through personalized service tailored to each customer's financial needs, resolves service concerns, and refers customers to other bank resources and products. The role may also involve cash transactions, account opening and maintenance, and originating and closing consumer or small business loans.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may qualify.
• Working knowledge of mathematical calculations and standard banking products, services, and transactions.
• Solid knowledge of retail products and services.
• Basic knowledge of consumer lending applications.
• Customer service, interpersonal, and verbal and written communication skills.
• Effective selling, cross-selling, and referral skills.
• Mathematical, problem-solving, and negotiation skills.
• Interpersonal and relationship-building skills.
• Strong attention to detail and time-management skills.
• Proficiency in basic computer skills.
• Must obtain National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act.

Nice To Haves

• Previous experience in a financial sales representative-oriented role.
• Bilingual proficiency in English and Spanish.

Responsibilities

• Provide full-service banking services to new and existing branch customers, focused primarily on sales and service.
• Open new accounts and perform account updates and other client services.
• Originate and close consumer or small business loans, as applicable.
• Resolve customer concerns directly or refer customers to appropriate resources in other bank departments.
• Make appropriate referrals to other bank products and services, including commercial lending products.
• Follow up with clients as needed.
• Establish, expand, and maintain customer relationships by providing personalized service based on individual needs.
• Process cash transactions and perform other customer service duties within the branch, as applicable.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance starting day one.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health savings account (HSA), flexible spending account (FSA), and dependent care accounts.
• Paid training.
• Paid time off (PTO) and 11 paid federal holidays.
• 401(k) plan with company match.
• Profit sharing.
• Competitive compensation in line with work experience.
• Mental health benefits, including coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED