Branch Relationship Banker (Personal Banker) | Lakewood – Cypress, TX

Amegy Bank • Cypress, TX

12d • Onsite

About The Position

Amegy Bank is seeking an experienced, high-performing, relationship-driven Branch Relationship Banker to work at its Lakewood branch in Cypress, Texas. The banker will engage clients, identify financial needs, and recommend tailored banking solutions to strengthen relationships and drive revenue. The role combines relationship management, sales, account servicing, consumer lending, teller transactions, and day-to-day branch support. The banker will provide exceptional service, contribute to branch performance, manage risk, comply with banking and security requirements, and collaborate with branch leadership. This is a full-time role of 40 hours per week, with a flexible schedule required within the listed hours: Monday 8:15 a.m.–5:15 p.m.; Tuesday through Friday 8:30 a.m.–5:15 p.m.; and Saturday 8:45 a.m.–1:15 p.m.

Requirements

• High school diploma or equivalent.
• At least 2 years of prior banking experience; universal banker, personal banker, or comparable retail banking experience is preferred.
• Proven relationship-driven sales experience, including identifying opportunities, meeting targets, and cross-selling banking products.
• Strong communication and interpersonal skills to engage clients, uncover financial needs, build trust, and deepen relationships.
• Knowledge of consumer lending processes and ability to guide clients through loan applications.
• Broad understanding of banking products, including deposits, loans, credit cards, and investment solutions.
• Effective negotiation and influencing skills to recommend appropriate financial solutions.
• Strong problem-solving abilities to address client needs, resolve issues, and handle inquiries.
• Detail orientation and strong organizational, multitasking, and prioritization skills in a fast-paced environment.
• Proficiency in basic math, computer applications, and banking systems or software.
• Ability to obtain and maintain Nationwide Mortgage Licensing System (NMLS) registration in compliance with SAFE Act requirements.

Nice To Haves

• Experience in teller operations and new account servicing.

Responsibilities

• Conduct financial needs assessments and recommend tailored banking products and solutions.
• Build and manage client relationships through outbound outreach, sales calls, in-branch engagement, and ongoing service support.
• Promote and cross-sell bank products and services, identify referral opportunities including commercial lending, and follow up promptly.
• Open and service accounts, issue ATM cards, originate and close consumer loans, and address client inquiries.
• Deliver comprehensive, sales-focused banking solutions and exceptional service to new and existing customers.
• Identify and act on business opportunities to support revenue growth while effectively managing risk.
• Resolve client concerns directly or escalate them appropriately.
• Process teller transactions accurately within authorized limits and perform day-to-day branch service responsibilities.
• Comply with banking regulations, policies, and security protocols and safeguard client information.
• Collaborate with branch leadership to track performance goals and support branch operations.

Benefits

• Medical, dental, and vision insurance effective day one.
• Mental health support, including coaching and therapy.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• 401(k) with company match and profit sharing.
• Paid time off (PTO), paid training, and 11 paid federal holidays.
• Tuition reimbursement.
• Employee Ambassador preferred banking products.
• Competitive compensation based on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED