Branch Relationship Banker (Personal Banker) | Lakewood – Cypress, TX

Zions Bancorporation•Cypress, TX

11d•Onsite

About The Position

Amegy Bank is seeking an experienced, high-performing, relationship-driven Branch Relationship Banker (Personal Banker) for its Lakewood branch in Cypress, Texas. The role focuses on engaging clients, uncovering their financial needs, and recommending banking solutions that strengthen relationships and drive revenue. The banker builds and manages client relationships, generates business through outreach and in-branch engagement, and provides comprehensive, sales-focused banking services to new and existing customers. The position also involves account servicing, consumer lending, Teller transactions, regulatory compliance, and collaboration with branch leadership. It is a full-time, 40-hour-per-week role with a flexible schedule required within the listed branch hours, including Saturday hours.

Requirements

High school diploma or equivalent.
At least 2 years of prior banking experience.
Proven relationship-driven sales experience, including identifying opportunities, meeting targets, and cross-selling banking products.
Strong communication and interpersonal skills to engage clients, uncover financial needs, build trust, deepen relationships, and drive sales.
Knowledge of consumer lending processes and ability to guide clients through loan applications.
Broad understanding of banking products, including deposits, loans, credit cards, and investment solutions.
Effective negotiation and influencing skills to recommend appropriate financial solutions.
Strong problem-solving abilities to address client needs, resolve issues, and handle inquiries.
Detail-oriented with strong organizational, multitasking, and prioritization skills in a fast-paced environment.
Proficiency in basic math, computer applications, and banking systems or software.
Ability to obtain and maintain Nationwide Mortgage Licensing System (NMLS) registration in compliance with SAFE Act requirements.
Ability to work a flexible schedule within the listed hours: Monday 8:15 AM–5:15 PM, Tuesday–Friday 8:30 AM–5:15 PM, and Saturday 8:45 AM–1:15 PM.

Nice To Haves

Prior experience in a universal banker, personal banker, or comparable retail banking role.
Experience in Teller operations and new account servicing.

Responsibilities

Conduct financial needs assessments and recommend tailored banking products and solutions.
Build and manage client relationships, proactively generating business through outbound outreach, sales calls, in-branch engagement, and ongoing service support.
Promote and cross-sell bank products and services, identify referral opportunities—including commercial lending—and ensure timely follow-up.
Open and service accounts, issue ATM cards, originate and close consumer loans, and address client inquiries.
Deliver comprehensive, sales-focused banking solutions that support branch performance and provide exceptional customer service.
Identify and act on business opportunities to support revenue growth while effectively managing risk.
Resolve client concerns promptly, either directly or through appropriate escalation.
Process Teller transactions accurately within authorized limits and perform day-to-day branch service responsibilities.
Comply with banking regulations, policies, and security protocols while safeguarding client information.
Collaborate with branch leadership to track performance goals and support branch operations.