Branch Relationship Banker-Saratoga Springs

Zions Bancorporation•Saratoga Springs, UT

About The Position

Zions Bank is seeking a Branch Relationship Banker to deliver full-service banking to new and existing branch customers, with a primary focus on sales and service. The role builds and maintains strong customer relationships through extensive, personalized service tailored to each customer's needs. The banker opens accounts and consumer loans, handles customer concerns, and refers clients to appropriate bank departments and other products, including commercial lending. The position may also involve cash transactions, account maintenance, originating and closing consumer or small business loans, and assisting on the Teller line as business needs dictate. This role offers hands-on branch experience and opportunities for growth and exposure to retail leadership.

Requirements

  • High school diploma or equivalent and at least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may meet the qualifications.
  • Working knowledge of mathematical calculations and standard banking products, services, and transactions.
  • Solid knowledge of retail products and services.
  • Basic knowledge of consumer lending applications.
  • Proven customer service, interpersonal, and verbal and written communication skills.
  • Effective selling, cross-selling, and referral skills.
  • Solid mathematical, problem-solving, and negotiation skills.
  • Solid interpersonal and relationship-building skills, strong attention to detail, and time-management skills.
  • Proficiency in basic computer skills.

Nice To Haves

  • Previous experience in a financial sales representative-oriented role.

Responsibilities

  • Perform full-service banking services for new and existing customers in the branch, focusing primarily on sales and service.
  • Open new accounts and consumer loans, and refer customers to other banking products as appropriate.
  • Resolve client concerns directly or refer clients to resources in another bank department.
  • Make appropriate referrals for other bank products and services, including commercial lending products.
  • Potentially perform cash transactions, open or update accounts, and originate and close consumer or small business loans.
  • Establish, expand, and maintain strong customer relationships by providing extensive, personalized service tailored to each customer's needs.
  • Assist on the Teller line as business needs dictate.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance starting day one.
  • Life and disability insurance.
  • Paid parental leave and adoption assistance.
  • Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent care accounts.
  • Paid training and paid time off (PTO).
  • 12 paid federal holidays.
  • 401(k) plan with company match.
  • Profit sharing.
  • Competitive compensation in line with work experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition reimbursement for qualifying employees.
  • Employee Ambassador preferred banking products.
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