Branch Relationship Banker-Saratoga Springs

Zions Bank•Saratoga Springs, UT

About The Position

Zions Bank is hiring a Branch Relationship Banker to provide full-service banking to new and existing branch customers, with a primary focus on sales and service. The role helps clients feel welcome, builds strong customer relationships through personalized service, and offers hands-on experience in a branch environment with opportunities for growth and exposure to retail leadership. The banker opens new accounts, handles consumer loans, refers customers to other banking products and services, and resolves client concerns directly or by connecting them with the appropriate bank resources. Depending on business needs, the role may also involve cash transactions, account maintenance, originating and closing consumer or small business loans, and assisting on the Teller line.

Requirements

High school diploma or equivalent.
At least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may meet the qualifications.
Working knowledge of mathematical calculations and standard banking products, services, and transactions.
Solid knowledge of retail products and services.
Basic knowledge of consumer lending applications.
Proven customer service, interpersonal, and verbal and written communication skills.
Effective selling, cross-selling, and referral skills.
Solid mathematical, problem-solving, and negotiation skills.
Solid interpersonal and relationship-building skills.
Strong attention to detail and time-management skills.
Proficiency in basic computer skills.

Nice To Haves

Previous experience in a financial sales representative-oriented role.

Responsibilities

Perform full-service banking services for new and existing branch customers, focusing primarily on sales and service.
Open new accounts and consumer loans, and refer customers to other banking products as applicable.
Resolve client concerns through direct action or by referring clients to another bank department or resource.
Refer customers to other bank products and services, including commercial lending products.
Potentially perform cash transactions, open or update accounts, and originate and close consumer or small business loans.
Establish, expand, and maintain customer relationships by providing extensive, personalized service focused on each customer's needs.
Assist on the Teller line as business needs dictate.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance starting day one.
Life and disability insurance.
Paid parental leave and adoption assistance.
Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent care accounts.
Paid training, paid time off (PTO), and 12 paid federal holidays.
401(k) plan with company match.
Profit sharing.
Competitive compensation in line with work experience.
Mental health benefits, including coaching and therapy sessions.
Tuition reimbursement for qualifying employees.
Employee Ambassador preferred banking products.