Branch Operating Manager

BrightSpring Health Services•Saddle Brook, NJ

About The Position

Adoration Home Health is seeking a dedicated Home Health Branch Operating Manager to support the Saddle Brook, New Jersey branch serving Bergen and Passaic counties. This role oversees administrative and non-clinical agency operations and helps ensure daily branch activities run smoothly. The manager works under the Branch Director’s supervision on payroll and compliance, supports billing and claims, and maintains employee, vendor, contract, and medical-record processes. Adoration Health, an affiliate of BrightSpring Health Services, provides compassionate care and support to patients, families, and caregivers in the home. The organization emphasizes helping patients live with dignity and fulfillment while supporting families and caregivers.

Requirements

  • Proven ability to lead and motivate a team of healthcare professionals.
  • Excellent communication skills for interacting with clients, staff, and other stakeholders.
  • Ability to manage multiple tasks and priorities effectively.
  • Understanding of relevant state and federal regulations governing home health care.
  • Understanding of expense management.
  • Ability to analyze situations, identify problems, and develop effective solutions.

Responsibilities

  • Manage and support the agency’s administrative and non-clinical operations.
  • Ensure accurate and timely payroll and compliance under the Branch Director’s supervision.
  • Assist with billing processes to support timely claim submission and minimize denials.
  • Participate in internal audits and surveys, and prepare reports.
  • Maintain contracts and vendor records, and assist with medical-record requests.
  • Support the Director with audits, licensure reviews, and compliance activities, including QAPI, Complaints, and EPP.
  • Ensure employee documentation and regulatory compliance requirements are met.
  • Support onboarding and maintain employee records.
  • Manage purchasing and communication systems.
  • Provide general office and administrative support.
  • Coordinate with teams on medical records, data entry, and claims.
  • Assist with personnel processes to support branch efficiency.
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