Branch Manager

Kohler Credit Union•Mequon, WI

13d

About The Position

Kohler Credit Union is hiring a Branch Manager for its Mequon Branch. The Branch Manager leads the branch by developing employees, strengthening member relationships, and driving branch performance. The role includes coaching and supporting employees, ensuring personalized member service, guiding responsible lending practices, overseeing daily operations, maintaining compliance, analyzing performance, and identifying opportunities for improvement. The Branch Manager also builds community relationships and fosters a supportive, collaborative team environment that encourages continuous improvement. Applicants must be authorized to work in the United States without current or future sponsorship.

Requirements

At least 4 years of leadership or supervisory experience in banking, retail, hospitality, healthcare, customer service, operations, or a related industry.
A track record of coaching employees, building strong teams, and supporting professional development.
Ability to set expectations, manage performance, and achieve business goals.
Strong interpersonal, communication, analytical, and problem-solving skills.
Hands-on leadership style focused on employee success, operational effectiveness, and lasting customer relationships.
Authorization to work in the United States without current or future sponsorship.

Nice To Haves

Experience in financial services or consumer lending.

Responsibilities

Lead branch performance and work toward business goals.
Coach and support employees, develop their skills, and encourage professional growth.
Build and strengthen lasting relationships with members and provide personalized service.
Guide responsible lending practices.
Oversee daily branch operations and maintain compliance.
Analyze branch performance and identify opportunities for improvement.
Build strong relationships in the community.
Create a supportive team environment that encourages collaboration and continuous improvement.