Branch Manager

Airgas•Opelika, AL

14d•Onsite

About The Position

The Branch Manager oversees daily operations at the Opelika retail shop, working to achieve or exceed sales and margin goals. The role promotes sales, provides excellent customer service, maintains appropriate inventory, and balances expenses. It also ensures the facility and staff follow safety and regulatory standards while supporting efficient service, good housekeeping, and effective operations. The manager serves internal and external customers, supports outside sales and customer relationships, and oversees accurate financial processing, order handling, purchasing, and inventory. The role leads training and performance reviews for branch associates, develops and supports team members, and serves as a connection between employees, management, Human Resources, and senior management. The position is scheduled Monday through Friday, with no weekend work.

Requirements

High school diploma or equivalent.
Proven managerial experience in a customer-facing environment.
Demonstrated expertise in Profit and Loss (P&L) management and using Key Performance Indicators (KPIs) to drive performance.
Experience supporting and leading teams in a retail or industrial distribution environment.
Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.
Proficient computer skills and interest in learning new digital tools.
Ability to manage multiple priorities concurrently.
Self-motivated, with a focus on contributing to team success.
Excellent verbal and written communication skills.

Nice To Haves

Bachelor’s degree in a related field.
Five or more years of sales experience with meaningful contributions and experience in the welding industry.
Experience with inventory cultivation and vendor relationship support.
Computer experience or basic knowledge of SAP.

Responsibilities

Oversee daily store operations to achieve or advance sales and margin goals.
Promote sales, deliver excellent customer service, maintain inventory levels, and balance expenses through purchasing support.
Ensure the facility and staff align with safety and regulatory standards, and maintain efficient operations and good housekeeping.
Provide professional service to internal and external customers and respond to product, pricing, and technical inquiries.
Support the outside sales team in maintaining existing client relationships and pursuing new business opportunities.
Support accurate and timely processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
Maintain accurate back-order, open-order, and purchase-order expedite reports.
Maintain appropriate cylinder and hard-goods inventory levels for the branch.
Process orders accurately and coordinate timely product delivery.
Lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety.
Conduct periodic performance reviews for branch associates.
Provide performance mentorship and guidance in collaboration with Human Resources and senior management.
Guide, develop, and support team members in accordance with organizational policies and applicable laws.
Build customer relationships and address concerns to provide exceptional customer service.

Benefits

Medical, dental, and vision insurance.
Life, AD&D, short-term disability, and long-term disability insurance.
14-week paid childbirth benefit and parental leave.
401(k) plan with company matching funds.
Tuition assistance and reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
Paid holidays, vacation, sick time, and floating holidays.
Employee Assistance Program (EAP).
Pre-tax commuter transportation benefit.
Jury duty and funeral/bereavement leave.
Benefits begin after 30 days of employment.