Branch Manager

Florida Pest Control • Tampa, FL

12d

About The Position

Branch Managers provide overall guidance for their district and serve as key contacts for implementing change. They offer a realistic view of factors that affect customer service and coworker development, and are expected to lead with motivating, progressive actions and commitments. They understand and follow the company’s district policies and expectations. The role develops the management team to meet branch growth, productivity, and profitability goals while delivering strong customer experiences. It also involves hiring and staffing, coordinating operational responsibilities, implementing company initiatives, reviewing business indicators, coaching management teams, and supporting and auditing operations, sales, and office leadership.

Requirements

• Bachelor’s degree or an equivalent combination of experience, education, and training.
• At least five to seven years in a Branch Manager or equivalent-level position.
• Strong attention to detail and a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Ability to travel and participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
• Must pass a pre-employment background screen.
• Valid driver’s license and clean driving record.

Nice To Haves

• Successful background managing in the pest control industry.

Responsibilities

• Develop the management team to achieve branch growth, productivity, and profitability goals and deliver legendary customer experiences.
• Interview job applicants, select top candidates, and monitor staffing needs.
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth branch operations.
• Drive company programs and initiatives by motivating and supporting the management team to develop and implement action plans that meet operational and organizational objectives.
• Review district environments and key business indicators to identify problems, concerns, and opportunities for improvement; coach the operations and service management team to take action and achieve operational goals.
• Support and audit operations, sales, and office leadership positions.
• Participate in a rotating on-call schedule for off-hours and weekends.
• Travel as needed.

Benefits

• Professional growth opportunities and multiple avenues to grow a career.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance, plus additional health benefits.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Performance incentives may be offered for many roles.
• Benefits enrollment available immediately upon hire for full-time colleagues, with coverage starting on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager