Branch Manager - Lancaster, NH

Service Credit Union • Lancaster, CA

3d

About The Position

Service Credit Union is seeking a Branch Manager to manage the employees and resources of one or more branch offices effectively and efficiently in accordance with credit union policies. The role oversees branch staff and includes interviewing and hiring suitable candidates, conducting annual evaluations, recommending disciplinary actions and terminations, and communicating those decisions to employees. This is a leadership position requiring full commitment and dedication to the role and team. The Branch Manager supports member solutions and contributes positively to the member experience.

Requirements

• High school diploma or equivalent.
• Minimum of 3 years of financial industry experience.
• Previous management or supervisory experience.
• Superior working knowledge of credit union policies and procedures.
• Strong leadership qualities.
• Excellent verbal and written communication skills.
• Attention to detail.
• Proficient knowledge of Microsoft products.
• Ability to recognize and resolve issues promptly, using courtesy and tact.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Supervise branch operations using effective organization, prioritization, and personnel management.
• Assist with staff selection, training, and development.
• Set and meet goals, including loan production, new member development, and new checking account production.
• Maintain branch security.
• Provide exemplary member service through knowledge of credit union products and services.
• Identify and develop new sales opportunities for the credit union.
• Interact with community officials and business contacts to increase the credit union’s community visibility, serving as a Service CU Ambassador.
• Maintain regular and reliable attendance.
• Perform other job-related duties as assigned.
• Interview and hire appropriate candidates, conduct annual evaluations, and recommend and communicate disciplinary actions and terminations.

Benefits

• Health and dental benefits starting on day one.
• PTO and paid holidays.
• Long-term disability.
• 401(k) with an 8% company contribution after one year of employment.
• Paid leave policy after 12 consecutive months of employment.
• Free confidential mental health support through Talkspace.
• Free identity theft protection through IdentityForce.
• Tuition reimbursement.
• Training and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED