Assistant Branch Manager - Portsmouth NH

Cambridge Savings Bank•Portsmouth, NH

1d•Onsite

About The Position

At Cambridge Savings Bank, the purpose is to positively impact the financial well-being of customers, employees, and the community, with a commitment to exceeding expectations and diversity. The Assistant Branch Manager works closely with the Branch Manager to lead and inspire a team focused on performance, exceptional customer experience, and a positive work environment. The role fosters collaboration and partnerships with internal departments to provide a seamless customer experience. Through innovative banking solutions, outstanding service, and stronger relationships with consumer and business customers, the Assistant Branch Manager helps uphold the bank’s promise to treat every customer as if they were its only customer. The position is based at 1650 Woodbury Avenue, Portsmouth, NH 03801. The stated salary range is $27.45–$36.59. Actual compensation is determined by factors including the candidate’s skills, qualifications, and experience. The bank offers a range of benefits for full-time roles. Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role.

Requirements

At least 3 years of customer service experience with a proven record of sales success.
Strong attention to detail.
Ability to work independently, take accountability for actions, manage competing priorities, and make quick, high-quality decisions.
Strong leadership, communication, and interpersonal skills, including the ability to interact with diverse groups.
Ability to travel to and work at other branches as needed.
Play a role in shaping team culture, collaboration, and engagement.

Nice To Haves

Associate degree preferred.
1 to 3+ years of management experience preferred.

Responsibilities

In collaboration with the Branch Manager, develop strategies to lead the team to achieve and/or exceed organizational goals.
Demonstrate and lead the team in delivering an outstanding customer experience, deepening customer relationships, and finding solutions.
In collaboration with the Branch Manager, maintain an operationally strong branch, ensuring adherence to policies, procedures, and risk and audit expectations.
Foster a respectful work environment and a culture of inclusion through listening, compassion, and understanding.
Actively participate in team and peer group meetings.
Engage with the community and encourage volunteerism.
Perform additional duties as required.