Vendor Management Analyst - Portsmouth, NH

Service Credit Union•Portsmouth, NH
•Hybrid

About The Position

Service Credit Union is seeking a Vendor Management Analyst to support the daily operations, documentation, monitoring, and administrative functions of the department while developing foundational knowledge of vendor oversight practices. The role supports the Vendor Management and Third-Party Risk Management program and contributes to member solutions and a positive member experience. The position is based at Service Credit Union's Corporate Headquarters in Portsmouth, New Hampshire. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with three required days in the office.

Requirements

  • Bachelor’s degree required.
  • Minimum 1–3 years of experience in Risk Management.

Nice To Haves

  • Financial industry experience preferred.

Responsibilities

  • Conduct day-to-day operational activities associated with the Vendor Management and Third-Party Risk Management program.
  • Coordinate and support ongoing vendor due diligence reviews, monitoring activities, and documentation collection.
  • Review, track, and maintain vendor records, contracts, due diligence documentation, and related program materials within departmental systems.
  • Process vendor contracts and monitor contract terms, expirations, renewals, and required notifications.
  • Perform vendor data entry, record maintenance, and workflow tracking to support accurate and organized program management.
  • Assist in gathering and organizing vendor due diligence materials, including financials, insurance documentation, business continuity information, and information security artifacts.
  • Support vendor monitoring activities, including review tracking, issue follow-up, remediation coordination, and periodic assessments.
  • Communicate vendor-related recommendations, findings, and follow-up requests with business owners and internal stakeholders.
  • Develop and maintain departmental procedures, workflows, and process documentation to support operational consistency and program maturity.

Benefits

  • Health and dental benefits starting day one.
  • PTO.
  • Long-term disability.
  • Paid holidays.
  • 401(k) with an 8% company contribution after one year of employment.
  • Paid leave policy after 12 consecutive months of employment.
  • Free confidential mental health support program through Talkspace.
  • Free identity theft protection through IdentityForce.
  • Tuition reimbursement.
  • Training and career growth opportunities.
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