Branch Manager

Columbia Bank • Tacoma, WA

21d • $32 - $40 • Onsite

About The Position

The Branch Manager leads a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community. The role is responsible for meeting growth goals by developing new relationships and growing existing client relationships, while ensuring efficient branch operations that comply with operational guidelines.

The manager oversees associate performance, development, and staffing; manages branch profit and loss, portfolio, growth targets, and expenses; and maintains sound operational practices to achieve satisfactory audit results. The role works with leaders across Retail and the bank to provide client solutions aligned with Retail business strategy. It also develops long-term relationships with consumers, public figures, businesses, and charitable organizations in the community, and leads by example in demonstrating the bank’s core values.

This position works fully onsite at the posted Tacoma, Washington location. It requires the employee to act as a Bank MLO for open-end transactions only, such as home equity lines of credit; it is not authorized for closed-end mortgage loan origination. The position may be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED required.
• At least 3 years of banking experience, including consumer lending and exposure to business lending origination, required.
• Extensive knowledge of banking products and services, with business acumen to address consumer and small business banking challenges.
• Proficiency in consumer lending and prior exposure to business lending.
• Ability to manage deposit and loan portfolios, including less complex consumer and business relationships.
• Strong attention to detail and ability to multitask effectively.
• Proficiency with spreadsheets, banking computer systems, related software, and office equipment; ability to perform repetitive tasks such as counting cash, typing, and handling documents.
• Comply with federal, state, and local consumer protection laws governing loan origination, including applicable SAFE Act registration and renewal requirements.
• Register as an MLO and comply with SAFE Act requirements.
• Work fully onsite at the posted location.

Nice To Haves

• Associate’s or bachelor’s degree, or a vocational or technical degree, in banking, business, or a related field; equivalent work experience is also preferred.
• At least 2 years of banking or retail management experience, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
• Membership in local community organizations demonstrating commitment to community leadership.
• Notary certification.

Responsibilities

• Lead, manage, and coach associate performance and development, while maintaining appropriate branch staffing levels.
• Manage branch profit and loss, achieve growth targets, manage the branch portfolio, and control expenses.
• Maintain sound operational practices and achieve consistent satisfactory audit results.
• Partner with cross-functional leaders within Retail and across the bank to provide meaningful client solutions aligned with Retail business strategy.
• Apply basic knowledge of core products and Columbia’s Business/Consumer Financial Review process.
• Develop and maintain long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
• Demonstrate and lead the bank’s core values in interactions with associates, customers, and shareholders.
• Perform Bank MLO activities for open-end transactions only, in compliance with applicable SAFE Act requirements.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth paths.
• Medical, dental, and vision coverage for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED