Branch Manager

Sonepar • Eastlake, OH

46d • Onsite

About The Position

The Branch Manager will lead the Eastlake, Ohio branch of Echo Electric, a Sonepar-owned electrical distribution company. The role is responsible for branch performance, budgeting, customer and supplier relationships, inventory, sales, employee development, hiring, and personnel matters. The position includes occasional business travel to other branches within Echo Electric’s footprint and is eligible for an incentive plan in addition to an annual salary.

Requirements

• Five years of experience in business, sales, or operations management, including applying management principles to strategic planning, resource allocation, sales forecasting, and coordinating people and resources.
• Bachelor’s degree in Business Administration, Management, Sales and Marketing, or a related field, or an equivalent combination of education and job experience as determined by the company.
• Demonstrated ability to build and maintain customer and vendor relationships.
• Ability to respond to common inquiries or complaints from customers, associates, or regulatory agencies.
• Ability to read, analyze, and interpret financial reports, business documents, legal documents, and governmental regulations, and implement plans to improve performance or course-correct.
• Ability to lead, coach, motivate, and develop people to achieve results through others.
• Ability to communicate effectively orally and in writing, and present information to management, customers, vendors, associates, and the public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions to solve practical problems with limited information and standardization.
• Conflict management and de-escalation skills that foster a solution-oriented environment.
• Demonstrated time-management and organizational skills, including planning and managing multiple priorities.
• Ability to lift up to 25 pounds, with or without accommodation.
• Passion for learning electrical products and their applications, as well as the electrical distribution industry.
• A valid driver’s license and proven safe driving record; occasional travel may be required.

Nice To Haves

• Experience in the electrical distribution industry is desired.

Responsibilities

• Manage branch performance to align with organizational policies, practices, and culture.
• Oversee preparation of the Eastlake branch budget and monitor actual performance against objectives.
• Develop and maintain business relationships with current and prospective customers and suppliers.
• Monitor competitive conditions in the territory and build relationships to gain market share in industrial and contractor markets.
• Oversee branch inventory, including cycle counts using the RF system and daily reconciliation of discrepancies and adjustments.
• Interact regularly with customers to promote customer service and achieve sales goals by addressing, mediating, and resolving concerns, complaints, and issues.
• Support the initial and ongoing development of branch employees.
• Conduct performance evaluations and talent reviews, address branch personnel issues, and partner with HR as needed.
• Interview and hire applicants for branch positions, seeking talent that adds to the culture.
• Report accidents promptly, conduct the appropriate accident investigation process, and follow up with associates in accordance with Safety and HR guidance.

Benefits

• Medical, dental, and vision insurance.
• Employer-paid short-term and long-term disability insurance and life insurance.
• Paid time off and paid holidays.
• 401(k) match.
• Profit sharing.
• Tuition reimbursement and employee development.
• Annual safety shoe reimbursement.
• Employee discount on products.
• Access to a variety of personal development trainings.
• Incentive plan in addition to annual salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager