Branch Manager

TAL Building Centers•Friday Harbor, WA
•$80,169 - $144,000•Onsite

About The Position

The Branch Manager operates the branch profitably and in accordance with TAL policies and procedures. The role is responsible for achieving branch objectives, developing productive personnel, and maintaining customer service and satisfaction. The manager directs production, distribution, and marketing operations using available resources to maximize return on investment and support long-term growth while safeguarding company assets. This position is performed onsite at a TAL store; remote work is not available. The manager oversees branch sales and operations, personnel, budgets, safety, inventory, customer relationships, marketing, and loss prevention. Starting wages are based on experience and education.

Requirements

  • 4–10 years of experience.
  • Bachelor’s degree.
  • Excellent written and oral communication skills.
  • Valid driver's license.
  • Must successfully pass the company’s MVR requirements.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Monitor and develop a customer-service-focused attitude among employees.
  • Meet or exceed the branch’s Annual Operating Plan.
  • Ensure TAL’s Safety Program is implemented and active at the branch.
  • Direct an aggressive sales program for retail consumers and building contractors; work with customers and the general office to identify opportunities to improve and expand services and products in the area.
  • Supervise inside and outside operations, including margins, expense control, inventories, deliveries, and housekeeping.
  • Use Spruce information to analyze branch results and improve sales, margins, and inventory control.
  • Manage personnel, including hiring, training, motivating, appraising, compensating, and terminating employees.
  • Support purchasing functions with the marketing and purchasing departments to meet customer needs and facilitate sales, including cycle counting and active inventory management.
  • Support and implement company marketing and merchandising programs; monitor branch presentation, signage, pricing, inventory selection and levels, and promotional displays.
  • Coordinate with accounting, credit, data processing, and human resources managers, and implement policies and procedures.
  • Direct a total loss prevention program, including security, safety, and maintenance of equipment, vehicles, and property.
  • Prepare and maintain budgets and forecasts.
  • Keep management informed of current operational status and projected trends.
  • Comply with all policies and regulations pertaining to TAL.
  • Develop and maintain key business relationships with customers, team members, industry organizations, and the local community.
  • Communicate with other branch managers.
  • Perform other duties as assigned.

Benefits

  • Affordable health and dental insurance via a national network.
  • HSA employer contributions.
  • Employer-paid vision insurance.
  • Employer-paid life insurance.
  • Paid time off, including the employee’s birthday.
  • 401(k) options.
  • Training, professional development, and career advancement opportunities.
  • Product discounts.
  • Other incentives, reward and recognition opportunities, and voluntary benefits.
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