Branch Manager - Aurora, Naperville - Aurora, IL

JPMorganChase•Aurora, CO
•Onsite

About The Position

At Chase, the Branch Manager creates welcoming and memorable experiences for clients and employees, builds lasting relationships, and leads the branch with a focus on service, inclusion, and hospitality. The role oversees all aspects of branch operations, including growing deposits and investments, managing operational responsibilities, and coaching the team. The manager represents Chase’s brand and culture, delivers banking solutions and financial technology, and works with experts to address clients’ specialized financial needs. The position requires successful completion of the Branch Manager Training Program before placement. Travel is required as needed for in-person training and meetings and may include out-of-state travel. The role is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on compliance with applicable registration, renewal, and update requirements, as well as JPMC’s review of relevant background and fitness information.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement.
  • Compliance with Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act NMLS registration, renewals, and updates.
  • An employment offer is contingent on JPMC’s review of criminal conviction history, credit report, NMLS information, and other relevant information concerning financial responsibility, character, and fitness. A felony conviction within the last seven years disqualifies candidates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Share a clear vision and embody company values to motivate the branch team.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
  • Understand and meet client needs to build lasting relationships and trust.
  • Coach, provide feedback to, and celebrate the successes of employees to build a high-performing team.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, and protect the company and clients by following policies and procedures.
  • Connect, educate, and influence team members, partners, and clients in using technology.
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